Show All Answers

1. My water is discolored and has a funny smell and taste, what should I do?

We take our water quality very seriously.  Should you experience these issues, please contact City Hall by calling 559-935-1533.  

A representative will be sent to your home shortly.

2. How can I be sure my water is safe to drink?

It is our constant goal to provide you with a safe and dependable supply of water. Water quality is tested in house daily and outsourced weekly to independent labs to ensure that we are meeting or exceeding all Federal and State regulations.

The link to our water quality reports can be found here.

If you are experiencing water quality issues, you can fill out a complaint form here.  Staff will be notified, and you should receive a response in short order.

If you have any further questions, please contact our Public Works Secretary.

1(559)935-1533 ext. 150

3. Is our water harmful to animals?

Though safe for drinking by humans, monochloramine, like chlorine, is toxic to fish and other aquatic organisms at levels used for drinking water. Fish hobbyists or home aquarium owners must neutralize or remove monochloramine from water used in aquariums or ponds.

As with chlorine, fish (including fresh and salt water fish), amphibians, and reptiles are harmed by monochloramine as it passes through the gills, directly entering their bloodstream.

Products are available at fish and pet supply stores to remove monochloramine from aquarium water including: treatment products (drops or tablets) that remove both ammonia and chlorine, or iological filters (for ammonia) and chemical agents (for chlorine).

Aquarium owners should routinely test their water for ammonia and chlorine concentrations. Test kits are available at pet shops and aquarium products suppliers.

4. Is our water hard or soft?

Water hardness is measured as Calcium Carbonate (CaCO3) in mg/l on a scale, as represented by the one below. Lower CaCO3 levels in water samples are considered soft, and water samples containing 251 mg/l of CaCO3 are too hard for domestic water use.

Our latest Consumer Confidence Report indicates that our water has 110 mg/l of CaCO3. This would qualify as being moderately hard water.

5. I have a water leak on my property or think there may be a leak near me, what should I do?

Contact City Hall at 935-1533 Monday-Thurs. 7:30am -5:30pm and after hours contact P.D. at 935-1525 Staff is available 24hrs. a day 7 days a week.

6. Why do I have to install a backflow device?

Backflow conditions can be a serious threat to water quality, for additional information please refer to the Backflow Standards page.

7. What should I do if I feel my meter is broken or not metering correctly?

You may contact City Hall Monday through Thursday between the hours of 7 a.m. to 6 p.m. For more information please call City Hall at 559-935-1533.

Your concern will be handled promptly.