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1. What does natural gas smell like?

Natural gas has no detectable smell without additives. 

Mercaptan is commonly used as an odorant. The smell is generally likened to rotten eggs.

2. What should I do if I smell gas?

Please be advised and remember the following should you smell gas:

• Keep a flashlight around for investigating minor gas odors
• Do not use matches or candles to find gas leaks
• Never turn on electric switch on or off when you suspect a gas leak. The spark can ignite the gas
• Check whether pilot lights are lit. If the smell of gas persists, or you have any doubts, open windows and doors and get everyone out of the building.
• Use a phone that is away from the building.
• Call 911, the Fire Department and Public Works will be dispatched

3. Where is my meter located?

Generally, gas meters are in alleyways. 

The newer subdivisions have their gas meters located on the side of the home, such subdivisions include:

• Fox Hollow
• Posa Chanet
• Sandalwood
• Stallion Springs

4. What should I do if I feel my meter is broken or not metering correctly?

You may contact City Hall Monday through Thursday between the hours of 7 a.m. to 5:30 p.m. City Hall may be reached by calling 935-1533.

Your concern will be handled promptly.

5. What is a pressure test, and why do I have to get one?

A pressure test is a safety precaution. 

The city requires that your natural gas line hold 15 (psig)pounds per square inch gauge of air for 15 minutes. This is to ensure that a hazard to persons or property does not exist.

Natural gas lines that have been off for over a year or have been determined to have questionable integrity are subject to a pressure test. Additionally, all new services must pass a pressure test before being put into service.